Research Scholar, Department of Statistics, University of Allahabad, Allahabad (UP)
Online published on 4 May, 2019.
In the present world of competition all the players in the market are very much concerned about the customer satisfaction and process capability indices are important tools to measure the customer satisfaction. In this paper, process capability indices in the presence of auto correlation for a process with autocorrelation have been dealt with. Their statistical properties along with a few estimation results have also been studied.
