Indian Journal of Human Relations
  • Year: 2020
  • Volume: 54
  • Issue: 1and2

Emotional intelligence, organizational commitment and organizational effectiveness of professionals in relation to sector, hierarchy and tenure of work experience

  • Author:
  • Megha Kochhar1, K. N. Tripathi2,*
  • Total Page Count: 13
  • Page Number: 10 to 22

1Megha Kochhar, Research Scholar, Department of Psychology, Barkatullah University, Bhopal

2Retd. Professor, Department of Psychology, Barkatullah University, Bhopal

*Email: kntripathi_bu@rediffmail.com

Online published on 17 November, 2022.

Abstract

The social limit and mental capacity of working professionals are vital in organizations for its smooth running. Connections in banking are extraordinarily significant on the grounds that customers in banking are incredibly valuable. The underlying piece of research examined the perceived differences in emotional intelligence, organizational commitment and effectiveness as a function of employee hierarchy, experience, and sector. Emotional intelligence [EI] can be perceived as quite possibly the most basic skill that any working professional should have in present-day associations. The research work contends the affirmative hypothesis and proves that there is a significant difference (mean, X) in emotional intelligence, organizational commitment and effectiveness for the working population as a function of employee's hierarchy (senior manager/assistant manager level), experience (<5 years and>5 years tenure), and sector (private/government). A co-relational examination indicated a positive relationship between emotional intelligence, organizational commitment and organizational effectiveness. The results clearly indicate that workers with higher EI have a higher organizational commitment and higher organizational effectiveness. The present research paper is a push to appreciate the most practical human resource available to any working professionals.

Keywords

Emotional Intelligence, Organizational Commitment, Organizational Effectiveness, Working Professionals