International Journal of Information Dissemination and Technology
  • Year: 2024
  • Volume: 14
  • Issue: 2

Harnessing Artificial Intelligence Innovations in Libraries: A ChatGPT OpenAI Perspective

Librarian, Regional Institute of English, South India, Bangalore University Campus, Bangalore

*Corresponding Author, Manjula T., manjula@riesi.ac.in

Online Published on 29 January, 2025.

Abstract

Modern libraries are artificial intelligence (AI) driven libraries that use AI technologies to improve their products and services. AI is used to streamline library services, enhance user satisfaction, and streamline processes. This article explains how the AI tool ChatGPT can improve library information products and services. This article focuses on how the AI tool ChatGPT could enhance library information products and services. ChatGPT’s sophisticated natural language processing capabilities have the potential to transform the ways libraries engage with their users by delivering customized help, automating standard processes, and enabling rapid access to information. The libraries must raise user involvement, enhance service effectiveness, and inform users about new technological developments by utilizing ChatGPT and other AI tools.

Keywords

Artificial Intelligence (AI), ChatGPT, OpenAI, Library Services, ICT