1Research Scholar, DLIS, Kurukshetra University, Kurukshetra, Haryana, India
2Assistant Professor, DLIS, Kurukshetra University, Kurukshetra, Haryana, India
*Corresponding Author: Manisha Rani, manishasaharan97@kuk.ac.in
The study aimed to assess users’ satisfaction with the redesigned library resources and services offered by the MM Institute of Medical Sciences & Research, Mullana, and to identify potential areas for improvement.
This study uses a survey method and a questionnaire for data collection. Two well-structured questionnaires were made, one for librarians and another for users. A total of 120 questionnaires were sent to MBBS students, and 108 were filled out and returned. The librarian’s response is included in the analysis as needed.
The study shows that users used the resources in both formats (print & e-resources); i.e., most of the respondents use books in print and journals are in electronic form. The findings also showed that the library introduced new services like the mobile library app, remote access, self-check-in and check-out, virtual reference services and online helpdesk, etc. for their users. This study reflects a growing trend toward digital use, with some services relying on both manual and digital interaction. It is suggested that the redesign is required to strengthen the e-services and digital collections, and also improve the library services.
Library Resources & Services, Redesigning, Restructuring, Medical College Library
