Use and Usage of Information Sources and Services in T. S. Central State Library, Chandigarh: A User Study

Public library being a social institution always strives to meet the informational, educational and recreational needs of the community by providing collection and services. Maximum utilization of library resources and services by the users is the main motive of a public library. The present study is an attempt to know the usage of information sources and services by the T. S. Central State Library of Chandigarh users. A questionnaire was used to identify the impressions of users towards the use and awareness of library services, adequacy of library resources and their views on library services. This paper also examines the satisfaction levels of users about the library collection. Further an attempt has also been made to highlight the findings of the study and a few suggestions have been given based on the analysis of collected data.