*Research Scholar, Bharathiyar university, Coimbatore, Tamilnadu
**Professor, Dept of Management Studies and Research, Coimbatore Institute of Eng. & Tech., Coimbatore, Tamilnadu
Online published on 27 July, 2015.
Financial institutions are contributing major role in Indian economy. Both private and Government financial institutions are extending various customer services in all parts of our country. In the international domain technology is influencing the banking sectors towards customer care and facilities. The Government of India is organizing a professional network system to connect all the villages and providing opportunities to have a bank account for each and every family. When the villages are connected with direct banking facilities, it is also possible to impart the E-Banking facilities at different levels. Most of the corporate, Educational institutes, service organizations are implementing and practicing online facilities for deposit, fund transfer, salary distribution, payment for online shopping and conversion of currencies. Compare with other service organizations, banking sector is dominating in providing and utilizing E-Banking services. Commonly used E-Banking facilities are Cash payment, Deposit, Request for Demand draft, Check book, Balance Enquiry, Fund transfer from one A/c to another, Bills and Insurance premium payment.
E-Banking, E-commerce, Banks, Economic development, Customer awareness
