A case study of relationship between customer satisfaction & level of education in vizianagaram telecom district

Customer satisfaction and care is about providing the customers with the required support and service to meet their needs. The business dictionary defines customer service as “All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a product and builds enduring relationships. “Understanding customer satisfaction is a central objective of organizations. Besides, satisfaction is an indicator of how customers perceive the quality of an offered product or service. Relating to the literature, the customer satisfaction of international students has become increasingly important for higher educational institutions in recent years due to globalization and the development and distribution of the internet.