1Lecturer-Dept of Management Studies, Sri Ramanujar Engineering College, Vandalur, Chennai, India
2Librarian, Sri Ramanujar Engineering College, Vandalur, Chennai, India
3Research scholar, Dept. of Management, Vels University, Chennai, India
Online published on 15 June, 2019.
Online trade share market has emerged as one of the greatest and easiest ways to invest share by the investors. This study sheds light on the how these online trade market work and how they are satisfying their investors. It aims at studying the investor's perception of online trading in share market also helps to find out accessing the present level of service provided and identifying the areas which require attention for improving its services. Data collected from 113 respondents in Chennai indicated that the investor's have referred others to online share market. The share brokers may improve services of proper response from the dealer, putting the orders without delay. Online trade markets can issue the cheque to customer earlier it would increase the customer confidence. New account processing time can be completed within 3–4 days.
Online trade, Share Market, Online operations, Stock markets
