International Journal of Management IT and Engineering
  • Year: 2020
  • Volume: 10
  • Issue: 5

The core of resilient leadership - Crisis management

  • Author:
  • Aakash Chhablani
  • Total Page Count: 6
  • Page Number: 170 to 175

(MBA) Indian School of Business (ISB-Hyderabad) and Management Consulting - Deloite

*Author correspondence: Aakash Chhablani, Manager, Managament Consulting - Strategy Deloitte Consulting Pvt. Ltd

Online published on 25 August, 2021.

Abstract

We live in unprecedented times where crisis such as Covid-19 can shape world’s today and tomorrow. In the crucible of crisis, resilient leaders are defined first by who they are and what they do at different times and across multiple priorities. Leaders in different organizations look for specific guidance to navigate through the impacts of the current challenge and emerge more resilient. There are three distinctive timeframes depending on the phase of the crisis: Respond, Recover or Thrive. These different phases demand different actions from leaders. Furthermore, these actions are broken in to six priorities: Command Center, Workforce and strategy, Business Continuity/Financial, Supply Chain, Customer Engagement, and Digital Capabilities that align to various leaders in every organization.

Keywords

Leadership, Workforce Strategy, Covid-19, Business Coninuity, Command Center