Information technology and financial inclusion in India: Opportunities and challenges

Indian banking industry has shown tremendous growth in volume and complexity during the last few decades. The outcome of the technology is not yet reached to the marginalized and vulnerable sections of the society. Though the government and private sector has increases the bank branch network across the country since 1969, the outreach of the services to disadvantaged people is still not reached completely. This paper mainly focuses on the need for information technology to achieve financial inclusion in India. This paper includes introduction of information technology in financial inclusion, statement of the study, objectives, methodology, reviews, facts and figures, major role of technology in different dimension and its challenges in the present scenario.