Implementation of lean methodology in software industry

While the concepts of lean production are frequently applied in service organizations there is little work that rigorously has examined implementing lean production in contexts other than manufacturing as well as lean production's impact on performance in these settings. This project is set to accomplish both tasks by investigating the implementation of a lean production system at an Indian Software Services. This project is combining a detailed case study and empirical analysis on the internal processes that the lean initiative influences. This case study like lean projects performs better than the non-lean projects in many cases. Building on this result this project studies the impact of the techniques on problem solving, coordination and standardization of work improve the way that the firm learns as well as it productivity. In so doing, we gain insight into how a company can build an operations-based advantage.