The impact of organizational culture on employee morale in service sector (India)

This study is aimed to find out the impact of the organization culture on employee morale. Organizational culture is set of key values, beliefs, understandings, and norms that member of organization share and morale is a mental condition or attitude of individuals and groups which determines their willingness to-operate. So to study this relationship it was hypothesized that Culture of an organization has a significant impact on employee morale. The relationship that exists factors was also studied by taking into consideration the various components and dimensions of these factors. The need for a study of the impact of organization culture on employee morale arises from the fact that most of the studies in this area were carried out when the environment was not dynamic as today and organization culture was almost same in every organization. To conduct this study organization from different sectors were chosen. This was done to find out the affect of different culture on the morale of the employees. The data collection for this study was done by using questionnaire. The data collected from these questionnaires was analyzed and the results show that the hypothesis made was true for most of the organizations. The findings of this research were that the various dimensions of the organizational culture do have significant impact on the employee morale. It was also found in this study that some of the various components of culture have more impact on the employee morale compared to others.