*PhD Student, School of Management and Economics, Dalian University of Technology, Lingon Road 2, Ganjingzi district, China
**Egerton University, Faculty of Commerce, Nakuru, Kenya
***Lecturer, Egerton University, Faculty of Commerce, Nakuru, Kenya
Online published on 10 October, 2013.
This paper explored the effect of Benchmarking practices on performance of public secondary schools in Nakuru Municipality. The study used a cross-sectional survey to study the four Benchmarking practices i.e. Internal, Competitive, Functional and Generic/Process benchmarking. Pearson Correlation model was used to analyze the data to determine the effect of Benchmarking practices on performance. The specific objective of the study was to establish the effect of Benchmarking practices on performance of public secondary schools in Nakuru Municipality. Data was collected from 152 respondents who were Head teachers and Heads of Departments drawn from the 22 public secondary schools in Nakuru Municipality. Study findings indicate that practices of Benchmarking practices such as internal benchmarking, competitive benchmarking, functional benchmarking and process benchmarking were positively correlated to the level of performance achieved. The study was only limited to academic performance of schools.
Benchmarking, performance, TQM, Competitive Advantage, Information Technology