*University of Zimbabwe, Faculty of Commerce, Department of Business Studies
**University of Zimbabwe, Faculty of Commerce, Department of Tourism, Leisure and Hospitality Studies
Online published on 24 October, 2013.
This research paper presents findings on how the salon business in Zimbabwe is organized, structured and managed in Zimbabwe. The paper describes the challenges and advantages of the four (4) models along which the saloon business in Zimbabwe is organized, structured and managed. The researchers used qualitative research methods which included interviews with saloon owners, hair stylists and beauticians and participant observation. The findings show that the salon industry is structured and organized along four models which included formally registered sole proprietorship, a parallel formal/informal structure, informal within formal structure and informal home visits.
SMEs, salon, structures, formal and informal business, challenges
