Job expectations and satisfaction of employees- A case study hotels and restaurants in Solan

Human resources are acknowledged as the most valuable assets in any organization. Satisfaction of employees plays an important role in the success of an organization or an industry. Most of the organizations have now well understood that satisfied workers are efficient and productive workers. The Present study has been conducted to identify the expectation of employees from their job and extent to which these expectations are fulfilled. A structured and pre-tested questionnaire was designed to collect the responses of the employees. The study was conducted in Solan town of Himachal Pradesh in India. A sample of 80 employees was selected as representative of the population. A multistage sampling was used for the selection of respondents. In this study job satisfaction is taken as a dependent variable whereas age, education, income, caste, marital status, sex, size of family has been taken as independent variables.