Six sigma – an integrated strategy for business performance

We live in a dynamic world. The trends that existed in a few years ago do not exist today. With the increasing globalization and new communication technologies people's lifestyle is changing. Their consumption pattern and attitude has changed dramatically. They become more quality conscious than quantity or cost conscious. To take competitive advantage and customer satisfaction, corporate all over the world are focusing on quality implementation through six sigma strategy-a strong statistical tool. Six sigma emerged as an integrated strategy for business performance. This paper analysed the theory, its implementation process etc.