The influence of key factors of knowledge management on improvement of its administrative processes (A case study of the regional electric company of Khorasan)

The basic characteristic of Electronic Organizations in 21th century emphasizes on knowledge and information. The knowledge management is looking for the knowledge and experience of the staff and also, accomplishment, retrieval maintenance of knowledge as the property of the organization. In this research the emphasis is on the influence of key factors of Knowledge Management on improvement of its administrative steps in the regional electric company of Khorasan. The scope of the research is the staff of regional electric company of Khorasan. The research tries to prove the main Hypothesis of the research which is the influence of key factors of Knowledge Management on improvement of its administrative steps. The independent variables of the research are based on the key factors of the knowledge management which were introduced by Marina DU PLESSIS which are supporting senior management, the cultural preparation of organization, explanation of appropriate strategy, use of new technology and management of organization presses. According to the Nonaka Vatakochi, the variables of the research are the knowledge recognition and obtain, sharing of the knowledge, knowledge documentation, and knowledge renovation.

The analysis of the data showed that the influence of the key factors of knowledge management has important role on the effectiveness and improvement of the implementation knowledge management in the regional electric company of Khorasan. So the analysis of status of the key factors of knowledge management is important because of necessary characteristics for knowledge management implementation which can make strong foundation for the next actions.