Performance management

Performance management is a means of getting better results from the organisation, teams and individuals by understanding and managing performance within an agreed framework of planned goals, objectives and standards. Performance management therefore, consists of a systematic approach to the management of the people, using performance goals, measurement, feedback and recognition as a means of motivating them to realize their maximum potential. It embraces all formal or informal methods adopted by the organisation and its managers to increase commitment and individual and corporate effectiveness. These can indeed be important elements in a performance management system. However, they are part of an intergrated approach which consists of an interlocking series of processes, attitudes and behaviours which together produce coherent strategy for adding value and improving results.