The Indian BPO companies are the important sectors in which the 37 percent growth is observed last three years and various companies are now looking for the varied jobs through the outsourcing assignments within and outside the country can be take. This paper highlights on the BPO industry in India sector wise share of the companies dynamisms of the industry and various risks and suggestions for mitigation of risks.
Business Process Outsourcing, ITES, KPO, FDI
