Web 2.0 technologies for knowledge management at project level in organizations: An exploratory study

Realizing Web 2.0’s potential for effective KM, a few leading IT organizations have adopted Web 2.0 for project level. it is still not well-understood how Web 2.0 can be effectively used for KM by enterprises. In our research, we address this critical gap in the literature by using a multiple-case research design. Through an exploratory case study in leading IT organizations, we identified and presented how these organizations are using Web 2.0 for KM at the project level.