Interrelinkages of total quality, corporate culture and ethical behaviour

Ethics, as we know, are the moral values and principles that govern an organisation's conduct and its activities. To behave ethically depends on the ability to realise that ethical issues exist because if ethical issues are not present, there is no use of moral reasoning. The complexity of ethics arises because ethics cannot be simply legislated as like other realms of law. It originates from the culture and mindset of management. Also there is an increased pressure on the corporations to behave ethically because this may lead to increased government regulations which reduce a firm's efficiency. After all, corporations are built on mutual trust and support from its stakeholders if it wants to sustain in the long run. In the process, employees should be empowered and actively participate in decision making so that they are aware of the ethical issues in a better way. The purpose of this paper is to discuss as to how total quality can facilitate the corporate culture which can promote ethical behaviour throughout an organisation and make good foundations of moral reasoning.