Assistant Professor,
Financial inclusion is destined for providing banking services at affordable costs for deprived section of the society. Financial Inclusion is considered and used as a tool for eradication of poverty by enabling the under privileged section of the society to access the financial services to improve their livelihood conditions and provide them opportunities to contribute to the total gross domestic product of the country. To achieve this objective of inclusive growth, Jammu& Kashmir bank has been directed to liberalize and facilitate opening of basic bank accounts of hitherto excluded population and provide them basic financial services through ICT enabled solutions including Smart Cards. Since bank cannot leave its core business and start working for the financial inclusion, so, the bank has outsourced this function to its business correspondents which the bank calls as KhidmatCenters or the common service centers. But the basic aim of these business correspondents was to digitize the entire governance system of the state. But here the problem is with the various departments of the government who are not working towards the digitization of their entire systems like the revenue department. So the BCs are now performing other functions.
The current paper focusses on identifying this financial inclusion's scope and limitations at the Jammu and Kashmir bank.
