International Journal of Management, IT and Engineering
  • Year: 2014
  • Volume: 4
  • Issue: 7

Any effects of quality management system (ISO9001:2008) On productivity of Generation and transmission companies operating in South East Khuzestan water

  • Author:
  • Payvand Papan
  • Total Page Count: 17
  • Page Number: 203 to 219

Online published on 21 August, 2014.

Abstract

The real goal of this research is to find any effects of quality management system(ISO 9001:2008) on productivity of Generation and transmission companies operating in South East Khuzestan Water. Statistical population of this research includes all personnel of this company at various departments who are really effective on quality. About 127 persons were selected as the research sample in compliance with Morgan table. Explanatory and measuring type method was used in this research. Data collection tool was a questionnaire made by the researcher for considering evaluation criteria as some of productivity items as the content and major format of questions. “SPSS” software was used in this research for further analysis of explanatory statistics (Abundance percentage, Average, …) and conceptual statistics (Variance analysis and t test).

Keywords

Quality management, ISO9001:2008, Quality guarantee, Customer- based process, Productivity