Understanding factors affecting attrition and retention among shipping company employees in Kutch: A Delphi approach

Various literatures have focused on the factors influencing attrition & retention among employees. But no literature exists on study of these factors among shipping company employees in Kutch. This paper is a part of a larger study conducted to study the attrition & retention in shipping industries of Kutch, Gujarat.

Delphi Approach is considered to be very useful while exploring the new areas where very little or no literature is available. An expert panel consisting of 25 practitioners and the through three iterations the final conclusions regarding the possible influencer of decision on employee's intention to stay or leave an organization were identified. Human Architect model influencers were also identified along with the employee type level in the organizations. These findings would be further used to conduct employee survey in an effective way.