International Journal of Management, IT and Engineering
  • Year: 2014
  • Volume: 4
  • Issue: 8

“Psycholgical risk factors in call centers, an evaluation of work design and well being with reference to safety and health references to safety and health measures of women employees in call centers at Bangalore”

  • Author:
  • Veena Shenoy
  • Total Page Count: 11
  • Page Number: 127 to 137

Associate Professor, Community Institute of Management Studies, Affiliated to Bangalore University, Bangalore- 560011, Karnataka State, India

Online published on 21 August, 2014.

Abstract

“A good safety and health culture is built over time. It is never given” this slogan helps us to understand important of safety and health measures in any organization. The safety and health measures are occurring issues in call centers and other sectors. Most employees fail to provide adequate safety and health measures in place at their work environment to safe guard. Infective occupational work design, health and safety policy have a negative effect on the organizational as well as the workforce. This study helps us to examine the effect of occupational health and safety on call centers in Bangalore. This research helps to identify the inadequacies in the call centers health and safety measures.

Keywords

Bangalore, Psychological risk factors, safety, heath, Call center