The ICT industry's growth and profitability is dependent on innovation in digital services. With Open Innovation gaining momentum, a number of Open Innovation based forums, which cater to Digital Services and the ICT/Telecom industry, have been established in recent years. This paper analyzes the forums, discovers the clusters they can be categorized into on the basis of factors extracted from a number of Open Innovation parameters, and presents the findings. Forums from across the globe were sampled for the analysis.
The Open Innovation forums for ICT/Digital Services were clustered on the basis of three prominent characteristics – intensity of Open Innovation, the global footprint of the forum, and how established the forum is. The clustering pattern reveals that the ICT forums follow a path towards maturity and effectiveness. Additional findings show how the maturity, locus of innovation, measurement of benefits, etc. have a bearing on the kind of innovations that the firm engages in.
Open Innovation, Digital Services, Forum, Consortium, Strategy, ICT, Telecommunications, Telecom, Telco, Mobile Data Services, MDS, Value Added Services, VAS, Cluster Analysis, Radical Innovation, Incremental Innovation, Innovation parameter
