* Research Scholar, Manav Rachna International University, Faridabad
** Professor, MRIU, Faridabad
Online published on 25 May, 2016.
Researchers had highlighted gender differences in the discussion of stress outcomes. Earlier research suggests that psychological, biological and physical stress is significantly different in females and males. Though BPO industry has been considered one of the places which supports the women empowerment yet gender inclusitivity, stereotyped culture, glass ceiling are some of the ill-practices which are still exist in this Industry. In this article, we investigated the gender response to stress outcomes among BPO employees in the BPO, s situated in Noida, India. This is a comparative study to analyze the differences between the stress outcomes among male and female BPO employees. The population of this study is BPO Industry and sample is the BPO, s in Noida. A Likert-scaled questionnaire was administered for the collection of data for this research. For the analysis, selected subjects were the employees who have worked with the organization for the at least last one year. t-test and rank analysis were conducted and shows that there are positive significant differences in the stress outcomes experienced by female and male BPO, s employees.
Business Process Outsourcing, Gender Differences, Stressors, Stress outcomes