* Professor, School Of Business, Lovely Professional University, Phagwara, Punjab, India
** Ph. D. Scholar, School Of Business, Lovely Professional University, Phagwara, Punjab, India
*** MPhil Full time Scholar, School Of Business, Lovely Professional University, Phagwara, Punjab, India
Online published on 25 October, 2016.
Empowerment has become the human resource strategy, which is used by the organizations in order to create more productive, efficient, dedicated and satisfied workforce. Various organizations in hospitality industry, including tourism, hotels etc. have been using empowerment practices and strategies for the purpose if increasing the satisfaction level of the employees, making them more dedicated and committed towards their work and organization and reducing the employee turnover. This paper examines the relationship between Employee Empowerment and Job Satisfaction of the employees in the hotel Industry and also study the relationship between Employees Empowerment and Organizational Commitment of the employees in hotel industry. The data was collected by standardized questionnaire which is developed by (Salazaar, (2000)) with 200 front-office employees working in 5 Star hotels. The study found that Empowerment is found to have direct and positive relationship with job satisfaction but it is not directly related to the organizational commitment.
Employees Empowerment, Job Satisfaction, Organizational Commitment, Hotel Industry
