A study on customer attitude towards e-banking services of private sector banks in Krishnagiri District

E-Banking service is the automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels includes the systems that enable financial institution customers, individuals of businesses, to access accounts, transact business, or obtain information on financial products and services from Internet. Customers access e-banking services using an intelligent electronic device, such as a personal computer, personal digital assistant, automated teller machine and touch tone telephone. The customers also prefer e-banking services since it reduces the waiting and enhance the customers to do their work effectively within a short span of time. Now a days e-banking services plays a vital role in economic development in turn helps the government in collecting the tax, since every transaction is done through online no chance of fraudulent activities.