Comprehensive mantle of postal services in India: challenges and review

Communication is the important medium of survival and proves to be the lifeline of all people and all time. Direct communication proved to narrow in scope. The need for people to spread out gave pertinence to indirect communication. The concept of messenger gave an idea of postal service connecting the whole world in a communication network. The organized system of post office not only provides the variety of mail-related and courier services but also various financial services and banking services in India. A post office is a public office or department forming the part of the national postal system where mail is handled and where postage stamps, other postal materials, and services are sold. With the emergence of private players and Advancements in technology, postal services in India are facing the hard-nosed obstacles, finding hardships in long-term survival. This paper laid insistence on the postal as well as financial services. Also, the focus of research paper is on the challenges Indian postal services are facing in long-term survival of its existence.