Research Scholar, Department of Public Policy and Public Administration, Central University of Jammu, Jammu
Online published on 18 October, 2019.
Delivery of quality health care services to the eligible citizens within stipulated time period improves the health care delivery and health standards of the citizens. Sometimes it has been noticed that there is delay in providing health services timely to the eligible citizens. Citizens are not satisfied with the delivery of services they received from the government functionaries. The government has taken various initiatives to ensure that the healthcare services should be delivered to all whether poor or rich, urban or poor. Jammu and Kashmir Public Services Guarantee Act 2011 is an important step in the delivery of notified services to the eligible citizens of Jammu and Kashmir within stipulated time period. It has achieved a big success to improve the health standards of the citizens and health care delivery by mentioning a stipulated time frame for particular services. The present research paper is aimed to know about the proper implementation of Jammu and Kashmir Public Services Guarantee Act 2011 in Health and Medical Education Department in Jammu and Kashmir. It has also focused its attention on various constraints and problems in health care delivery in Jammu and Kashmir.
Health, Health Care Services, Health Care Delivery, Jammu and Kashmir Public Services Guarantee Act, Services Improvement, Transparency, Accountability, Stipulated Time Frame