User training is a major challenge in the implementation of GRP systems-A study of National Animal Disease Reporting System (NADRS) at Bangalore District.

In the recent years there has been enhancement in exercising the ERP/GRP applications in big concerns particularly in government organizations. As such the state governments are also adopting e-governance wherever possible. Animal husbandry is one of the areas wherein government has adopted an ERP named “National Animal Disease Reporting System” abbreviated as NADRS in all district head quarters. Whose purpose is to upload relevant data and information time to time to bring better control and management of animal health centers across the country. The adoption of any such new systems like NADRS is a challenging task and faces variety of problems while implementation and sometimes the system fail in their application due to these problems.

It has been observed in many instances of ERP/GRP applications implementation failure is in either design or in implementation phase. Especially in the context of Indian government sector, implantation of ERP/GRP poses variety of challenges due to variety of bottlenecks in infrastructure, personnel and procedure. Modern era of digital technology provides for solution to changing needs and challenges of the organizations, government and public enterprise through high end applications like ERP/GRP/SAP which enhance the capacity and strengthens the organizations in performing their routine activities.

This paper aims to explore such implementation issues connected with NADRS with a special reference to rural Bangalore. In the pursuit 15 hospitals with NADRS implementation were studied in the rural areas of Bangalore district. Relevant data has been collected by interviewing doctors in concern with NADRS. Findings of the study shows that there is a clear scope of implementation, user training and education, hardware infrastructure and user friendliness of the NADRS application are the important issues and challenges in its implementation. Further the study reveals that, user training is a major concern for implementation and it should be taken care of in order to accomplish GRP solutions. Understanding the issues and challenges will help the concern organization to adopt the appropriate strategies leading to success of ERP/GRP system in organization.