Statistical Analysis of Studies on Healthcare Sectors Using Queuing Theory

Queuing theory is a useful method to tackle congestion problems of majority of sectors. This approach is used to maintain the quality standards of service sectors also. The most recent trend of using queuing theory is in healthcare sectors and year by year, it is increasing drastically. The main motive of this research paper is to give overview of researches done on healthcare sectors using queuing theory approach. The literature surveypresented in this paper shows that the trend of using queuing theory in hospitals was rare before the year 2000 but this vogue has been increased recently. This leads to number of studies that have been done after the year 2000. Apart from that, this research paper also includes statistical analysis of distribution of focus of these researches on different departments of hospitals and it is evident that emergency department has remained a most used department independently among studies carried out in hospitals.