Obstacles in Conducting Performance Appraisal in the Hospitality Industry-A Pragmatic Research

Performance appraisal is a process of obtaining, analyzing and recording information about the relative worth of an employee. It is a systematic periodic and an impartial rating of an employee's excellence in matters pertaining to his present job and his potential for a better job. A good appraisal system provides right feedback about the quality of performance of the employee. In spite of dislike by several employees, performance appraisal has become an inescapable feature. It imparts benefits not only to the employees but also to supervisors and management.

The objective of the research is to find out the most predominant obstacles to performance appraisal system and to suggest strategies how to make performance appraisal more effective.