International Journal in Management & Social Science

Its human nature to resist external control on their thoughts, action and behavior, Conflict is inevitably just around the corner, it may be between colleagues, superior authorities, workforce internal and external stake holders. A good manager leadership qualities undergo the litmus test of management competency once he initiates conflict management techniques which in turn galvanizes the opportunity to improve situations and strengthen interpersonal and professional relationships. Conflict Management is truly a dynamic and interdisciplinary field encompassing social and behavioral science, conflict seeps from inside human psychology and permeates throughout the workplace in the process it accumulates traits, attitudes and characteristics from external and internal workplace factors making the task of conflict management a challenge for the Human resource managers. This paper aims at highlighting the growing importance of conflict management in workplace environment, the role of various external and internal factors affecting the working in workforce environment, how to identify the root causes of conflict and how corporate are attending such delicate issue without compromising with the workplace productivity.