Human Resource is considered to be an important asset very essential in the organization's well-being. The success of any organization in long term depends on the human resource. Though organizations are run by combination of human and material resource but of course it is the contentment of human factor which makes sure the effective utilization of other resource which than contributes in the growth index of the organizations. Human Resource Management in a growing economy like India is the need of the time and undoubtedly, Airlines Industry is the most effective instrument for India's economic development, for which developing Human Resources for this industry has become essential to achieve the national objectives. So, the quality of airlines services and the objectives in achieving the socio-economic goals are highly dependent on the employees who deliver the services. This study compares the employee's satisfaction from human resource management (HRM) practices in airlines industry in India by undertaking a comparative study of Air India and Jet Airways. The investigation is based on a questionnaire survey of 105 employees of airlines companies in India (Air India=62; Jet Airways=43). The key areas of analysis include Human Resource Planning, Recruitment and Selection, Training and Development, Promotion and Transfer, Performance Appraisal and Employees Participation. The Statistical tools like mean, standard deviation and t-test was used to analyze the data. The result of t-test showed that the satisfaction level of employees differ significantly on the Human Resource Planning, Recruitment and Selection, Training and Development, Promotion and Transfer, Performance Appraisal and Employees Participation between Air India and Jet Airways. The paper ends by offering useful suggestions to the management and employees for improving the HRM practices in both the airlines companies.
HRM Practices, Human Resource, Employees, Satisfaction, Air India, Jet Airways
