This study presents the skills and capabilities requirement of the employees in the organized fashion retail outlets. 560 questionnaires were distributed to the employees working in 28 various fashion retail outets viz. Multi brand and Exclusive brand outlets in and around Chennai. A total of 407 have responded and the response rate is 72.68%. The categories of employees had been ascertained based on the responses on 16 variables of primary skills and strategies. The reliability test has also been administrated to 16 variables and the Croanbach alpha value works out to 0.8744 which indicates that the variables taken up for the study holds good. Rotated component matrix of Factor analysis had been employed in grouping the categories of employees. Four components thus extracted were named as “Proactive”, “Inquisitive” “Cordial” and “Habitual”. Based on the categories of the employees of fashion retail outlets, the employees capabilities required today and future were identified. The reliability test has also been administrated to the group of eight variables each and the alpha value works out to 0.9056 and 0.9026 for each category which indicates the variables thus taken up for the study were good. Based on the mean and standard deviation values, the structured equation model was drawn for capability required for today and for the future and the same has been discussed in this paper.
Fashion retail outlet, Future skills requirement, Retail industry, Retail outlet employees, Textile and clothing industry
