International Journal in Management & Social Science
  • Year: 2016
  • Volume: 4
  • Issue: 1

Total Quality Management Practices and its approach towards Employee Performance: A Literature Review

  • Author:
  • A.S. Sathish Kumar1, P. Karthi keyan2
  • Total Page Count: 6
  • Page Number: 53 to 58

1Assistant Professor, Knowledge Business School, Salem, Tamilnadu

2Assistant Professor(Sr. Grade), School of Management Studies, Kongu Engineering College, Erode, Tamilnadu

Online published on 4 August, 2018.

Abstract

In today's contest, Total Quality Management is considered as a transformational parameter for effective functioning of organization in global standards. In competitive environment, organization are forced to stabilize and improve the management practices for sustain their existing customers and suppliers to be satisfied. Total Quality Management practices regulate the organization to fulfil their purposes by creating a knowledgeable and productive working environment. The aim of this paper is to describe how the various dimensions of total quality management practices helps to enhance the employee performance in distinct factors like job related performance, employee involvement and job satisfaction. As a whole, when these factors are developed the organization will definitely achieve better turnover, improved product or service quality, financial performance and customer satisfaction.

Keywords

Total Quality Management Practices, Employee involvement, Job satisfaction, Job Related Performance