A Study on Occupational Stress Among Employees Selected in Public Sector Undertaking

Occupational stress occurs when there is a discrepancy between the demands of the environment or workplace and an individual's ability to carry out and complete these demands/The stress induced by the role of performed by the front line employees of steel companies is a matter of worth attention too, as it is emphasized that role stress occurs in employees jobs that involve direct interaction with customers, relationship with co-workers and such employees are prone to relatively greater level of role stress. 384 respondents were selected randomly at steel company through self-administered questionnaire. The analysis has been made on the opinion of the causes of stress according to age and gender of the respondent tested with the help of chi-square test. The result concludes that the Company has good interpersonal communication between the management & the employees and also the study recommends that the management can concentrate on conducting stress management programs to reduce the stress among the employees. It will help the employees to fulfill the management objectives by satisfying and delighting the customers.