Competency Mapping: A review of literature

In the era of rapid change, the nature of people's job is often in a flux and new competencies may increasingly require taking on changing roles in the organization. High performance people are critical for organization's to provide world class customer's service and meet tough challenges due to rapid technological changes and intense competition.

Under this developing human capital, the key to producing a sustainable competitive advantage is frequently using Competency Mapping. One of the major objectives of any organisation is to improve its performance year by year and set a new standards and bars of performance. For every operation and machine, there is a human being and it is the competency of the man behind machine, material and method/s (4 M), which determines the performance of the company.

In view of this, the performance of any organisation depends not only on human capital but on the human capital having right match of competencies, is available with the employees, then it is their motivation, work environment and incentives, which help them to give their best performance.