International Journal in Management & Social Science
  • Year: 2016
  • Volume: 4
  • Issue: 4

The role of Non Verbal Communication in the Facilitation of Professional Interaction

  • Author:
  • Hemlata Jain1, Archana Gautam2
  • Total Page Count: 6
  • Page Number: 175 to 180

1Address-Hindustan College of Science and Technology, Mathura

2Address-Hindustan College of Science and Technology, Mathura

Online published on 4 August, 2018.

Abstract

Nonverbal communication comprises of your overall body language, including your appearance and posture as a form of communication with others. Rather than using words, people can communicate using nonverbal gestures, facial expressions and eye contact; !lso, an individual's voice tone may communicate nonverbal messages to others. In the workplace, people interact with each other throughout the workday using verbal and nonverbal communication. In essence, the way individuals deliver nonverbal messages can be just as important as verbal dialogue. Using nonverbal cues can enhance how people receive your communication. Nonverbal communication indicates how a person is feeling in relation to what they are saying, and it also reflects how people react to the message. Communicating an important message to your colleagues with excitement and enthusiasm may have a greater impact on your audience in regards to the importance of the message versus delivering the message with a monotonous tone and facial expression.

The main focus and purpose of the research paper is on the use of Positive nonverbal cues that help the professionals in the workplace to build up positive business relationships, whereas negative nonverbal communication can cause negative impact. In other words, communicating positive nonverbal cues can be useful in responding to others and making you successful, effective and impressive at work place.

Keywords

Non verbal cues, Communication, Positive, Professionals