An Empirical Study on Employee Engagement Rapport Between OC and TQM in GB Engineering Enterprises Pvt, Ltd Companies in Trichy

This research study investigated the constructs and dimensions of employee engagement and their relationship with business outcome data from 1.12–2016 to 16-12-2016 GB Engineering Enterprises Pvt Ltd, Company and two of its business units. Levene's test revealed that many survey items studied which was consistent with existing literature of OC-Lynch cited in Palazzo, 2007. To successfully implemented TQM organization should focus on 6 key elements: Confidence, Training, Teamwork, Leadership, Recognition and Communication (Bhat et. al., 2009). SEM revealed that the dimension of communication has a causal relationship with the dimension of employee engagement, which has causal relationships with dimensions of OC, and TQM with Employee Engagement. The study uncovered many areas of improvement and elucidated several solutions aimed at enhancing employee engagement at the GB Engineering firm. New possible. Relationships between employee engagement and business outcomes are also presented. Additional research work is needed to understand intrinsic and extrinsic factors that influence and promote employee engagement at services firms. Structural equation modeling procedures could be used to develop a better understanding of how these factors influence employee engagement and business outcomes.