Cultural intelligence as an effective cross-cultural competency: A literature review

Cultural Intelligence helps business-people everywhere to become more effective in making decisions, communicating and negotiating across cultures, leading and motivating others who are culturally different, and managing their careers/Organisation's need to focus on cultural diversity and look for ways to become totally inclusive organisation as managing diversity is the key component of effective people management, which improves workplace productivity. Organisations must develop a new breed of managers, who can see beyond surface level cultural differences. This vision can be attained by being culturally intelligent, which can increase an individual's ability to interact with people outside their cultures.