International Journal in Management & Social Science
  • Year: 2017
  • Volume: 5
  • Issue: 3

A study to explore the impact of emotional intelligence among the doctors working in Coimbatore City

  • Author:
  • M. Geetha1, S. Franklin John2
  • Total Page Count: 16
  • Page Number: 305 to 320

1PhD Scholar, Nehru College of Management, Nehru Gardens, Thirumalayam Paalayam, Coimbatore, Tamil Nadu-641105

2Research Supervisor, Principal and Professor, Nehru College of Management Nehru Gardens, Thirumalayam Paalayam, Coimbatore, Tamil Nadu-641105

Online published on 15 March, 2019.

Abstract

Emotional Intelligence has been associated with positive outcome process in various professions. In the field of management, Emotional Intelligence has been a popular topic of debate in recent years. Emotional intelligence (EI) is the capacity for understanding one's own feelings and the feelings of others, for motivating self, and for managing the emotions of self effectively to sustain relationships. Rather than being a single characteristic, emotional intelligence can be thought of as a wide set of competencies that are organized into a few major clusters. The most widely accepted view of emotional intelligence identifies 20 competencies, which are in turn organized into four clusters: Self-Awareness, Self-Management, Social Awareness and Social Skills. Emotional Intelligence plays a role in this matter by managing their emotions and other member's emotions to keep an appropriate performance and to increase the ability to cope with psychological stresses in implementing job. Working area seek to optimize the performance of their human resources in order to achieve high levels of productivity, efficiency and effectiveness. As a result, it may lead to a higher job performance and Job Satisfaction.

The research design of the study reveals that the study is a descriptive type of study in which the unit of analysis is the health care professionals working in various disciplines of hospitals, the measures used are: demographic profile and Emotional Intelligence items. The questionnaires contain the standard tool from the author. Emotional Intelligence tools had various factors involved in them and they also had few items which were to be reverse coded. The research populations were both male and female doctors, the sample size was 448 with which the convenient sampling technique was followed. Both the primary and secondary data collection was used during the period of study and it was during January 2016 to October 2016. The tools used in this study are: Cross tabulation, Chi-Square test, ANOVA, Correlation and Regression analysis.

Keywords

Doctors, Disciplines, Emotional Intelligence, Experience