Study the Payment preferences of bank customer in India just before and after Demonetization

The Apex bank of country has been encouraging reform especially in payment system by leveraging the benefits of technology. Policy makers and bankers are giving emphasis on stress on the need of grater adoption of electronic payment and “less-cash” society. This has been further enforced after the demonetization. This paper examines the purpose of demonetization, cash circulation, and cash preference of consumer over card along with the bottleneck for using card. The secondary data has used for study purpose which was collected from actual transaction as well as survey. This paper also attempt to discuss part of ecosystem for moving from cash to cash-less.