*M.Com, MBA, Assistant Professor, R.B.V.R.R Women's college, Narayanaguda, Hyderabad
**M. Com, Assistant Professor, R.B.V.R.R. Women’s College, Narayanaguda, Hyderabad
Online published on 15 March, 2019.
Digital marketing is a term for the marketing of products or services using digital technologies, mainly on the internet, but also including mobile phones, display advertising and any other digital medium. In other words Digital marketing is the promotion of products or brands via one or more forms of electronic media. Digital marketing is essential in today's world with both competitors and potential customers constantly on line and is the only way to stay ahead.
Digital marketing is becoming a priority for businesses around the world because more people are using internet. It is the process of integrating platforms and customers experience through a digital channel. Digital marketing offers the prospects of increasing and improving interactions and relationships with current and prospective customers through social networking sites, instant messaging systems and mobile applications. Hence digital marketing is the rapidly growing force in the current marketing field and said to be the future of marketing. It is a term used to describe the integrated marketing services to attract, engage and convert customers online.
Digital marketers monitor things like what is being viewed, how often and for how long, sales conversions, what content works etc. Digital media is so pervasive that consumers have access to information anytime and anyplace they want it. People need brands they can trust, companies that know them, communications that are personalized, relevant and offers tailored to their needs and preferences. The main keys to digital marketing success are managing complex customer relationships across a variety of channels both digital and traditional, respond to and initiate dynamic customer interaction and extracting value from big data to make better decisions faster.
A Digital marketing strategy should involve a review to check that all the capabilities are in place to help the organization manage all the digital touch points’. Digital marketing strategy should include proper plan, build awareness and create demand for the targeted customers. The strategy should define customer's needs and develop the long term customer value using E-mail and social media marketing.
Digital Marketing, Digital Technologies, Electronic Media, Integrated Marketing