Performance analysis of e-governance: An implementing transition

Government in any economy aims at public welfare ultimately. Many programmes and policies have been designed and implemented in this direction. Many research conducted in this direction proves the fact that, policies and programmes have been designed with genuine objectives have miserably failed to bring in the intended results to the ultimate beneficiary. There appears to be a huge gap in designing and implementing those policies effectively. Added to the fact, that information technology revolution witnessed in India, has helped the government in reaching the masses effectively and helped in significantly contributing to the achievement of good governance goals. This paper highlights the role and impact of information and communication technologies (ICT's) in imparting government policies and making governance more efficient and effective in bringing ultimate benefits to the citizens to the country. E-governance promises plethora of benefits, which can be classified into three broad heads. First, it helps in improving the government process, second, it facilitates in easy connect with the beneficiaries and lastly, builds effective external interactions.

All underdeveloped countries, including India, faces two major challenges. First, e-readiness (which is the strategic challenge). Preparing the ground for six identified preconditions for effectively implementing e-governance. Second, closing design (which is the tactical challenge) adopting best practice in e-governance projects in order to avoid failure and to achieve success. Uneven growth and development, achieved across the country, has further impedes the uniform implementation of government policies through help of information and communication technology tools. Hence numerous challenges encountered in managing e-governance projects in India are discussed in this paper. Though information technology is very familiar to India from almost four decades, a paradigm shift has taken place in the recent past from information technology to information and communication technology, from information technology to information system. This new system aims at supporting and transforming the external workings of governance by processing and communicating data, through computer networking from intranets to internet – bringing about digital connections and digital transformations in reducing the time usage in diffusing the benefit to the ultimate beneficiary.