International Journal in Management & Social Science
  • Year: 2019
  • Volume: 7
  • Issue: 12

Employees’ perception of organizational justice and its role in citizenship behaviors in the syrian arab red crescent a comparative study between staff and volunteer

  • Author:
  • Bashar Haj Ali1
  • Total Page Count: 19
  • Published Online: Mar 9, 2021
  • Page Number: 43 to 61

1Higher institute for Business Administration, Damascus - Syria

Abstract

The aim of this study is to determine the employees’ perceptions of organizational justice and the citizenship behaviors of the Syrian Arab Red Crescent Society by examining the variables of organizational justice in its dimensions (procedural justice, fair distribution of information and the fairness of personal relations) and the behavior of organizational citizenship in its dimensions on the staff and volunteers of the Syrian Arab Red Crescent, where a questionnaire was distributed to them. The sample number was 163, where procedural justice, information distribution and interpersonal relations were more common among volunteer staff. In addition, there were no statistically significant differences in the responses of the sample to the organizational justice of both the procedural justice and the fair distribution of information due to the variable (employee, volunteer). And the absence of significant differences in the responses of the sample in the behavior of organizational citizenship towards the organization from every dimension of altruism, consciousness of conscience and civilizational behavior due to the variable (employee, volunteer), in addition to the absence of a significant statistical impact on the awareness of staff of the Syrian Arab Red Crescent Organization for Organizational Justice (Procedural, fair distribution of information, fairness of personal relationships) in the behavior of organizational citizenship towards the organization (civilizational behavior) and organizational justice (procedural, distribution, fairness, information, fairness of personal relations) in the behavior of organizational citizenship towards the organization. There are statistically significant differences in the responses of the sample to organizational justice through the fairness of personal relationships due to the variable (employee, volunteer).