Learning employee engagement practices in Indian it service sector

Employee engagement refers to a state where the employees becomes immersed in their work activities and are emotionally attached to their organization. An "engaged employee" is one who is enthusiastic in, and fully involved about their work, and will therefore involve to fit into organization's situational need whenever possible, this study investigated elements of job characteristics leads to high employee engagement. The survey questionnaire contains questions on different dimensions of employee engagement. Data was collected thorough purposive sampling from 82 respondents on five point Likert scale through questionnaire. Cronbach's Alpha reliability of questionnaire was analysed using SPSS (Statistical Package for Social Science) version 17.0. The data was tabulated and was subjected to data reduction technique which resulted in three factors for the study. Findings of the study suggest that conducive work environment, Escalating opportunities and job enrichment leads to higher engagement in employees belonging to fast growing service industries. All respondent belong to age group of 20–40 and 90% of them are below 30.