Determinants of job satisfaction: A study of insurance sector employees

This study attempts to evaluate job satisfaction of employees in different Insurance companies. It focuses on the relative importance of job satisfaction factors and their impacts on the over all job satisfaction of employees. It also investigates the impacts of work experience, age and sex differences on the attitudes toward job Satisfaction. The result shows that salary, efficiency in work, fringe supervision, and co-worker relation are the most important factors contributing to job satisfaction. The over all job satisfaction of the employees in insurance sectoris at the positive level. The nature of business operation, the work culture and the level of job satisfaction have under gone sea change for the insurance companies. This research paper highlights some of the problems related to job and presents a picture of level of job satisfaction among employees of insurance companies. It also identifies unique issues of job satisfaction in the companies. Insurance companies are selected for the research because they are under going continued expansion. In order to gain competitive advantage and adapt to the dramatic changing environment, it is important for them to achieve management efficiency by increasing employee satisfaction in the organization. Hence this research was mainly undertaken to investigate on the significance off actors such as working conditions, pay and promotion, job security, fairness, relationship with co-workers and supervisors in affecting the job satisfaction. This paper presentsa comprehensive diagnosis of job satisfaction indices of Insurance business, the factors causing the dissatisfaction & suggestions to improve them.